Composing an RFP? 3 Things to Avoid
Posted on 11-30-2015 by amanda-alge-bales

The article below has been republished in full courtesy of Law360, written by Kelly Knaub Competition between law firms vying for new work can be intense, and attorneys responding to requests for proposals may be tempted to do everything in their power to dazzle the corporations seeking outside legal... Read More

Having a hard time retaining clients? 3 Tips from Those That Keep Firing Their Firms
Posted on 11-19-2015 by amanda-alge-bales

The article below has been republished in full courtesy of Law360, written by Melissa Maleske Twenty percent of large law firms report they lose four of their top 10 clients every year, and bringing in new clients can cost eight to 12 times more than getting business from a current one, according to... Read More

Braving your critics: 6 lessons on loving criticism
Posted on 08-12-2015 by amanda-alge-bales

Criticism can be hard for some to take. Sometimes it can hurt while other times it can truly be constructive. But how can you learn to love criticism? Thanks to employees at Inc . here are 6 lessons to consider: 1. Keep an internal file “I get a sense when criticism is coming. It may be because... Read More

Law Grads: Being the best lawyer money “cannot” buy. 8 tips from the pro's
Posted on 06-01-2015 by Christina Alge

Whether you graduate at the top of your class or the bottom, everyone has the potential to be a GREAT attorney. Passing the Bar alone does not a “good” lawyer make. It is a necessary requirement but by no means the only—much less infallible—gauge of how one can use one’s... Read More

5 Tips to Build Customer Loyalty During the Holidays
Posted on 12-04-2014 by Tracie Morris

Tis’ the season to be ...loyal? As the wreaths pop up on doors everywhere and stars on top of Christmas trees begin to illuminate houses across the country, many are filled with the giving spirit that is ignited during the holiday season. This giving atmosphere presents the perfect time for companies... Read More

Clients loathe all the “yap yap yap” & “yada yada yada.” 6 ways to upgrade your client communications #writinglegally
Posted on 10-14-2014 by Ted Zwayer

First, let me say that the potential for ironic failure in this blog post is not lost on me. Here I am, communicating with you on how to communicate effectively. Like the applicant who notes their attention to detail but doesn’t spot the numerous typos in their CV, I could be opening myself up... Read More

Is It Possible To Be an Outside-The-Box Thinker And Be Old School?
Posted on 09-18-2014 by Ted Zwayer

Perry Mason was an outside-the-box thinker. He got to the truth with innovative solutions and by approaching his cases from unique angles. Although he’s a fictional character, the author from this article Why Outside-The-Box Thinkers Make The Best Lawyers via Above The Law assumes that lawyers... Read More

9 Tips To Bring Out the Rainmaker in You via the ABA
Posted on 08-07-2014 by Tracie Morris

Securing your first legal job may seem like the biggest hurdle you will have to face for a while. Yet, from the start of your legal career, you must learn to balance being the most effective advocate for your current clients with developing ways to attract new clients and retain current clients. Partners... Read More

Its National Martini Day: How a 3-Martini lunch can help you better connect with clients
Posted on 06-19-2014 by amanda-alge-bales

In celebration of ‘National Martini Day’ here are a few considerations about how a 3-Martini lunch can help you better connect with your clients. As reported by Forbes in the article Why The Three Martini Lunch Worked , this is an opportunity for agencies and clients to take the time to talk... Read More

Are you an underearning attorney?
Posted on 05-14-2014 by Tracie Morris

This hour-long YouTube video is perfect for attorneys who want to earn more—money, free time, clients or satisfaction—in their law practice. Learn as practice management guru Ann Guinn uncovers secrets to overcome underearning, and will also address topics such as: The conscious (and... Read More

Dos & don'ts for reputation management: How should attorneys proceed in the digital age?
Posted on 04-24-2014 by Ted Zwayer

As a lawyer in today’s age, you now need to be aware of your reputation, especially on the Internet, more than ever. While it may be tempting to take shortcuts, both on and offline, you’ll have to put in good, old-fashioned work to achieve a great credibility with former clients and future... Read More

Client Service Is Not A "Frill"
Posted on 04-10-2014 by amanda-alge-bales

In society today, with information and technology growing at an explosive rate, many companies have made the mistake of hiring technically gifted people under the assumption that they can re-engineer any bad attitudes through sophisticated training programs; however, according to an article featured... Read More

3 tips for using the 80/20 rule (Pareto Principle) to boost your firm's social media marketing
Posted on 04-10-2014 by Travis Burchart

While I agree with this article The 80/20 Rule of Social Media , there is no magic formula to increase your followers on social media – and subsequently increase conversions – there are general guidelines that can boost your social presence, and build community around your brand. One of the... Read More

Workspace trends for law firms [infographic]
Posted on 04-09-2014 by Travis Burchart

A space to suit law firms - An infographic by the team at JLL You're mobile, you're connected and you work hard. If you do work from home - part or all of the time - how do you separate your "home" and "work" spaces? Read More

Passing the bar is big. Being the best lawyer money "cannot" buy is momentous
Posted on 04-05-2014 by Christina Alge

So, this is another thing added to my never-ending “list of to-do’s.” When will it be OK to take a breath and enjoy each success? To new passers: ‘Be the best lawyer that money cannot buy’ via Inquirer.net [Full article below] We heartily congratulate our new sisters... Read More

Putting your penmanship skills to use
Posted on 03-07-2014 by amanda-alge-bales

“There’s something overtly personal about a handwritten letter and it’s so rare these days,” says etiquette expert Thomas P. Farley, also known as Mister Manners . “It’s a small investment of your time and you’ll stand out.” The Power of the Handwritten... Read More

How to Differentiate Your Firm by Micromanaging the Client Experience
Posted on 10-17-2013 by Guy Alvarez

Here is an interesting blog post from The Rainmaker Institute that describes ways in which a law firm can ensure that a clients experience with a law firm is unique and rewarding. In the post, the author mentions how most firms talk about "caring for their clients" but really don't do much... Read More