The New Lexis Advance: Top Customer Questions Answered

Posted on 08-29-2014 by
Tags: How-Tos & Guidance , legal research , Lexis Advance , Lexis Advance® , Support , Lexis Advance Enhancements , tuesday tips

If you are having mixed emotions about the Lexis Advance changes, then keep reading. I’m addressing the 4 most common questions I’ve heard since the release was announced.

#1. The Tabs: If the tabs are going away, how am I going to navigate my Results List?

Just hit “Results List” to get back to your results list (highlighted below in yellow). Or you can navigate the list document by document by clicking on Previous and Next option (highlighted below in green). You’ll also be able to navigate your recent searches via a convenient drop down (highlighted below in blue).


Helpful Tip: Get step-by-step instructions about how to use the Document & Navigation tools or watch this 2-minute video.

2. Download or Printing the Table of Contents: That’s great that we’ll be able to navigate a Table of Contents while viewing a document but am I still going to have to click into each section to download or print it?

Let’s backup a sec. If you didn’t know already, one of the major changes in navigation will be the ability to view a table of contents while doing a search through items with chapters or sections. The Table of Content is located on the left-hand side of the document. 

 

To add to the ease of use, we heard repeatedly that users wanted to be able to download entire sections of sources like general statutes and codes. Your request was answered. You’ll now be able to download entire sections if you wish. Just click the box (highlighted below in green) and choose what delivery method you desire (highlighted below in yellow).


Helpful Tip: Get step-by-step instructions about how to use the Table of Contents or watch this 3-minute video.

3. My Favorites: I’ve saved a bunch of favorites - and I have tons of documents saved in my folders. How am I going to get those back once the release comes out?  

Great news! Your favorites and all the items in your folders will be there, ready to access after the release.

You’ll be able to find your Favorites under the Filters tab (highlighted below in blue) and all of your Work Folders can be found under the More dropdown (highlighted below in yellow). You can also find both of them on the Home Page (highlighted in green).


Helpful Tip: Get step-by-step instructions about leveraging your favorites or watch this 3-minute video.

4. The Learning Curve: It’s going to be too confusing. I don’t have a day to waste learning to navigate the new release landscape.

The changes we’re making to Lexis Advance are to enhance the user-friendliness not make it worse. In fact, the changes are greatly based on user feedback. The home page will make it easier than ever to find what you need. The search box will still be top and center - and below that will be all of your resources including History, Favorites, Folders and more.


And in the event you do have a question, you have all the support you need at your fingertips. From local and telephonic Research Consultants to 24/7 Customer Service to online tutorials, tips, videos and guides on the LexTalk Support page, LexisNexis has all your questions covered.

Comments


Rebecca L. Cattich
Rebecca L. Cattich
Posted on : 2 Sep 2014 9:20 PM

Great post Tami, thank you.  

Tami S Cunningham  JD
Tami S Cunningham JD
Posted on : 2 Sep 2014 10:50 PM

Thanks so much Rebecca! Hope it was helpful!

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